IMPORTANT DELIVERY INFORMATION - PLEASE READ
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Complete the following form, email or call us. You'll find all our details on this page. We aim to reply to all emails within 24 hours, but if your enquiry is urgent, please just call.

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Contact Details

Our current STORE opening times are as follows. 

 

Monday – Saturday:  10am – 5pm
Sunday : 10am – 4pm (from October 3rd)

 

Late night opening until 8pm on the following dates:

 

Thurdsay 28th October
Thursday 4th November
Friday 5th November
Saturday 6th November

Showroom / Office

Unit 21/22 Eckersley Road,
Chelmsford,
Essex,
CM1 1SL

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Delivery Information

Next Day

 – You will receive your order the following working day from day of despatch (not including Saturday/Sunday). We endeavour to dispatch all orders placed before 12pm the same day although this is not always possible in our busy season, October – December. If you require your order by a certain date enter this in the “order notes” section on the next page. All dates are treated as the latest date for delivery NOT the date you would like delivery.


Hold For Later Delivery

– This option is for those who would like us to hold on to their order and deliver it nearer to the date of their display. You should enter this date in the “order notes” section on the next page.


Collect from Chelmsford Store

– Select this option if you would like to collect your order. Enter the date you would like to collect and AM/PM in the “order notes” section on the next page. Collection is not available on SATURDAY 2nd NOVEMBER 2019. You will be required to bring the card you used to pay with and photo ID before you can collect your order. THESE MUST MATCH.


Add to Existing Order

 – If you already have an order with us and would like to add to it before it is shipped, select this option then enter your existing order number in the “order notes” section on the next page.


Saturday Delivery

 – Enter the date you would like your order delivered in the “order notes” section on the next page. If this is blank your order will be delivered on the next Saturday after the day of ordering. PLEASE NOTE it is not possible to deliver orders on the Saturday either side of Bonfire Night, Christmas or New Year


AM DELIVERY

 – Your order will be delivered before midday the day after it has been dispatched (excluding Saturday / Sunday)


Before 10:30 am

 – Your order will be delivered before 10:30am the day after it has been dispatched (excluding Saturday / Sunday).